The support team that never sleeps.
CustomerChat.ai reads your website, documents and FAQs, then answers your visitors’ questions in seconds, 24/7, in your brand’s voice. Set it up in minutes. No code, no support team required.
- First month free
- Cancel anytime
- Live in minutes
Your best support agent, always on
Customer conversations shouldn’t require another full-time employee. CustomerChat.ai answers while visitors are interested, and makes sure your team hears about every lead.
Learns your business
Reads your website, then any PDFs, Word documents, spreadsheets and FAQs you add. Re-sync whenever things change.
Answers from what you’ve taught it
Only answers from your knowledge by default, shows its sources, and double-checks prices, hours and policies before replying.
Captures every lead
Spots buying intent, collects contact details with a built-in lead form, and keeps them in a leads inbox you can export.
Hands over to a person
When a visitor needs a human, the conversation is handed to your team with the full transcript, by email or Slack.
Looks like your brand
Your colours, welcome message and suggested questions. Works beautifully on mobile, full screen, with dark mode.
Works with your tools
Connects to Slack, Zapier, email and webhooks, so conversations and leads land where your team already works.
Live on your website in minutes
One line before </body> and you’re live:
Add your website
Enter your address and CustomerChat.ai finds and reads your pages.
Add extra knowledge
Upload price lists, policies and FAQs it can’t find online.
Test and customise
Ask it questions in the playground, then match it to your brand.
Install in one line
Paste one script tag into your site. It’s live straight away.
- Slack
- Zapier
- Email notifications
- Webhooks
- CSV export
- Hosted chat page
Common questions
CustomerChat.ai is designed, built and supported in the UK by Wilkes Technologies. Prefer it done for you? We’ll set it up and connect it to your systems.
Talk to us about setupWill it make things up?
By default it only answers from your own knowledge base and shows the sources it used. Prices, opening hours, dates and policies get an extra check before the reply is shown, and if it can’t find an answer it says so rather than guessing.
What can it learn from?
Your website (it crawls your pages), plus PDF, Word, text, Markdown and CSV files, and FAQs you write yourself. You choose which pages to include and can re-sync any time.
How do I add it to my website?
Copy a single line of code from the dashboard and paste it into your site. It works on any website where you can add a script tag, and you can also share a hosted chat page.
Can you set it up for me?
Yes. Wilkes Technologies can configure it, load your knowledge, connect it to your CRM or tools, and tune its answers before it goes live.
Give your website a support team that never sleeps
Start free for your first month. Cancel anytime.